Tag Archives: retail survey

Councilmember Jack Hastings June Newsletter

Thank you for signing up to receive my monthly newsletters! I am honored to serve you as your Surprise District 5 Councilman. One of my goals is to provide you with important city updates and information. I am always available to speak with you at jack.hastings@surpriseaz.gov, or by calling 623-222-1325. Please also follow me on Facebook at facebook.com/councilmemberhastings. To receive my newsletters by email each month, please sign up on my website, d5.surpriseaz.gov, and click the “Notify Me” link.

New Surprise Police Chief

The City of Surprise welcomes our new Police Chief, Benny Pina, who has served as the Peoria Deputy Police Chief since 2014. Pina previously served 25 years with the Phoenix Police Department. Congratulations, Benny Pina, and welcome to the City of Surprise!

Gaines Park Dedication

A baseball with a Floyd Gaines Park symbol.A dedication ceremony was held on Saturday, May 15, to celebrate the completion of Floyd Gaines Park. The park, located at 16001 N. Nash St., in the City’s Original Town Site, includes a lighted youth ball field, netting, fencing, restrooms, and a lighted and paved parking lot. Floyd Gaines was a pioneer in our community and an avid champion of its youth and parks and recreation services.

City Pools Open!

Surprise Aquatic Center and Hollyhock Community Pool are now open for limited-capacity swim lessons and open swim. Open swim fees for residents are $2 for youth (6 months-17 years) and $3 for adults; the non-resident fee is $5 per swimmer. Children 10 years and younger must be accompanied by a guardian 16 years or older. For more information, please contact the Parks & Recreation office at 623.222.2000 or visit surpriseaz.gov/aquatics.

Surprise Aquatic Center pool

Surprise Rotary Club

The Surprise Rotary Club donated a new tree at Dick McComb Park near the splash pad. Our contractors planted the tree on April 29 in honor of Arbor Day. As a thank you, the city presented a plaque to the Rotary Club.

Surprise City Council presents a plaque to the Surprise Rotary Club.

Phased Re-opening at the Senior Center

The City of Surprise is re-opening programs at the Senior Center in a phased approach, with limited front desk access and exercise classes available now. The Center, located at 15832 N. Hollyhock St., is a hub for connection and activities for those age 50+ and adults with disabilities.

The Senior Center meal program has also returned to in-person sit-down meals. Call 623.222.1500 two days in advance to reserve your spot. A home-delivered meal option is available through Banner Olive Branch if you cannot participate in the in-person program. To see if you qualify, please call 602.264.4357.

Veterans’ Services

The Vetlink Foundation is offering a monthly Coffee for Vets event on the last Saturday of every month from 9 a.m. to 11 a.m. at the City of Surprise AZ TechCelerator located at 12425 W. Bell Rd. Come enjoy free coffee and bagels and build connections with other veterans. Each event will have a guest speaker who will discuss a veteran-related topic. RSVP by calling 623.303.4355.

New! “Council Conversations” Show

Please take a moment to watch my latest “Council Conversations” episode for an update on summer programming and special events. I interviewed Sports & Tourism Director Kendra Pettis and Interim Parks & Recreation Director Paul Frie about the fun summer programs and special events happening here in Surprise. You can find the video on my website at d5.surpriseaz.gov.

Council Conversations Show June 2021

Retail Survey Results

The 2021 Surprise Retail Survey Results are in! Did your retailer/restaurant make the list? The city uses the survey data to identify our retail strengths and opportunities to bring additional amenities closer to home. Select survey insights are listed below, and the full results are available at surpriseaz.gov/retailsurvey.

2021 Surprise Retail Survey results summary

National Day of Prayer

I was humbled to have the opportunity to pray for our city at the National Day of Prayer on May 6. Dozens of worshipers joined as we gathered outside the Surprise Public Safety complex.

Councilmember Hastings gives prayer on a stage set up in front of the Surprise public safety building.

Surprise Water Update

Surprise Water Resource Management logoYou may have heard talk in the news media recently about the Colorado River and a potential shortage declaration. The Western United States, including Arizona and the Phoenix metropolitan area, has been experiencing a drought for more than 20 years, with an official drought declaration in June 1999. Drought is a normal occurrence in the southwest desert. However, as the drought in the Colorado River Basin continues to extend, the Lower Basin states of Arizona, California, New Mexico, and Nevada along with Mexico may face reductions in their Colorado River water deliveries through a “Tier 1” declaration by the Bureau of Reclamation.

What does this mean for Surprise water customers? A Tier 1 shortage declaration will not affect Surprise’s water allocation or its deliveries to customers. Although there will be no immediate impact on municipal water supplies, Surprise remains committed to water resource management and water conservation measures. Shortage on the Colorado River does not mean shortage for Surprise’s customers at the tap. Being efficient with water has been part of our long-term water management strategy, and our water conservation program provides resources to assist customers.

Furthermore, Surprise is not directly delivering its Colorado River allocation. Instead, we use our Central Arizona Project (CAP) water allocation to recharge the aquifer, storing water for future groundwater pumping. As always, water users must follow water-efficient practices to protect our precious resources. Find out more information about drought and how it affects Surprise water customers on our Drought Resiliency and Preparedness website: surpriseaz.gov/droughtmgmt.

You may be wondering how you can save water. Here are some water-saving tips:

  • Visit Surprise’s water conservation page surpriseaz.gov/waterconservation for water-saving guides, tips, and advice.
  • Surprise customers can track their water use through a WaterSmart portal and use real-time tracking to establish a water use baseline and set leak alerts. Customers can access the WaterSmart portal through the “pay my bill” option on Surprise’s Utility Billing website surpriseaz.gov/waterbill.
    WaterSmart logo

Meet and Greet

Councilmember Hastings meeting thumbnailPlease join me for my Monthly Meet and Greet on June 12, at 9 a.m. at Chef Peter’s Bistro, 17300 N. Sun Village Pkwy. I look forward to discussing the latest city issues and answering any questions you might have. You can also subscribe to my Notify Me mailing list on my city webpage at d5.surpriseaz.gov so that you never miss any important District 5 news.

City Council Meetings

The next regularly scheduled Council meeting is June 15 at 6 p.m. in the City of Surprise Council Chambers, located at 16000 N. Civic Center Dr. City Council meetings are open to in-person attendance or you may tune in on surpriseaz.gov/surprisetv, the Surprise City Gov Facebook page at facebook.com/cityofsurprise, or on Cox channel 11 to watch the meetings live. Instructions for virtual public comment will be available on the meeting agendas at surpriseaz.gov/agendas.

Councilmember Jack Hastings May Newsletter

Thank you for signing up to receive my monthly newsletters! I am honored to serve you as your Surprise District 5 Councilman. One of my goals is to provide you with important city updates and information. I am always available to speak with you at jack.hastings@surpriseaz.gov, or by calling 623-222-1325. Please also follow me on Facebook at facebook.com/councilmemberhastings. To receive my newsletters by email each month, please sign up on my website, d5.surpriseaz.gov, and click the “Notify Me” link.

Surprise Day of Service

In April, we celebrated National Volunteer Week with the City’s annual “Bean Bag Day” event. Volunteers helped to bag 6,000 lbs of bulk beans for distribution to those in need through the Valley View Community Food Bank. Thank you to Seeds of Hope International Ministries for donating the pinto beans!

Councilmember Hastings bags pinto beans for National Volunteer Week with the City’s annual “Bean Bag Day” event.

If you would like to help out in your community, please consider joining the next Surprise Day of Service on May 26. For details or to volunteer, please contact Larry Garcia at larry.garcia@surpriseaz.gov or call 623.222.1522.

New West Valley Hub for Military & Veteran Services

flag thumbnailThe West Valley Military and Veteran Success Center has a new home within the Surprise Resource Center, located at 12425 W. Bell Rd., Suite 124! The center provides military and veteran support services and resources to service members (active duty, Guard, and Reserve) and their families. This new West Valley location is in partnership with the Arizona Coalition for Military Families, Arizona Department of Veterans’ Services, Northern Arizona University, Maricopa Community Colleges Foundation, and Rio Salado Community College and was made possible by the generous support of many partner organizations and all West Valley cities. To learn more about the West Valley Military and Veteran Success Center and the resources available, please call 623.222.1658 or visit the City of Surprise website at surpriseaz.gov/veterans.

Passport Services Return

Passport booksPassport services have returned to Surprise City Hall by appointment only. Regular business hours for passports are Monday – Friday, 8 a.m. to 4 p.m. in the City Clerk’s Office. City staff can accept applications for first-time passport books and passport cards and review paperwork for renewals. They do not offer passport photos, so be sure to have your photos with you at your appointment. To make an appointment or for questions, please visit surpriseaz.gov/passport or call the City Clerk’s Office at 623.222.1200.

Free Arizona Small Business Association Membership!

In recognition of the continued small business recovery process resulting from the COVID-19 pandemic, the City of Surprise Economic Development Department is teaming up with the Arizona Small Business Association (ASBA) to offer Surprise small businesses a free year of ASBA membership now through May 10! To sign up, please visit asba.com/surprise. Please also see the City of Surprise Economic Development webpage to learn about many other resources available for Surprise businesses!

Surprise Retail Survey

Surprise Retail Survey thumbnailThe 2021 Surprise Retail Survey is now open! Tell us what shopping and dining establishments you want to see in Surprise – plus, vote for current favorites so we can recognize the local businesses you love! Click on the link below to take our 2021 Retail Survey by May 9: surpriseaz.gov/retailsurvey

FY 2022 Recommended Budget

The City Manager’s Fiscal Year 2022 Recommended Budget was presented at the Special City Council Meeting on April 16. The budget continues to focus on Council’s commitment to maintaining quality public services and infrastructure. As such, the City of Surprise’s recommended budget includes funding for Countryside Park, Fire Station 308, $1 Million to attract new jobs and businesses, and a $4.5 Million increase in police funding.

To learn more about the budget process, please visit the City of Surprise Annual Budget page. All of the Fiscal Year 2022 budget presentations that the Council has received to date are located on this webpage, along with the City Council Budget Retreat video presentation.

A public hearing and tentative Budget adoption is scheduled for the May 4 Regular City Council Meeting, with final budget adoption planned for the June 1 meeting.

Property Tax Rate

There will be no change to your property tax rate! The primary tax rate in the City of Surprise is $0.7591 per $100 of assessed property value, plus the secondary property tax rate (from the voter-approved 2017 GO Bond) of $0.3880 per $100 of assessed property value. These rates multiplied by the assessed value of your home determine what you pay in property taxes. If the value of your home increases, you will see an increased tax bill; however, that is not due to an increase in the property tax rate but rather an increase in the assessed value of your home.

An infographic display for primary property taxes.

Surprise Ranked #6 Safest City

Surprise is the #6 safest city in Arizona, according to a new SafeWise report. Congrats to our community on this accomplishment, and thank you, Surprise PD and Surprise Fire-Medical, for making this possible! Here is a list of Arizona’s 10 Safest Cities: www.safewise.com/blog/safest-cities-arizona/.

COVID-19 Update

The Maricopa County Department of Health reports that as of 4/27/2021, over 2.8 million COVID-19 vaccine doses have been administered to Maricopa County residents. It further states that Maricopa County residents have received an average of 30,000 doses of vaccine per day. This information is available and updated frequently on the Maricopa County website at https://www.maricopa.gov/5671/Public-Vaccine-Data.

A Chart displaying the number of covid-19 vaccine doses administered to Maricopa County residents.

Surprise Vaccination Numbers

The Arizona Department of Health Services reported the overall number of Surprise COVID-19 cases at 13,585 on April 15. Below are the number of vaccination totals for ZIP codes in Surprise as of April 15.

  • 85374 – 20,841
  • 85379 – 13,001
  • 85388 – 8,398
  • 85378 – 3,090

State of the City Video

State of the City video thumbnail.State of the City video thumbnail.The 2021 State of the City video premiered on April 13. Please take a few moments to view it, if you have not had the opportunity. It is available for on-demand replay a surpriseaz.gov/surprisetv. The COVID-19 pandemic impacted so many people last year, and in this video, we highlighted the resilience of our community. This message captures how our strength, effort, and strategic planning place the City’s trajectory toward future success. The State of the City video will also replay on Cox 11 cable channel at select times. To see a schedule, please visit surprisetv.surpriseaz.gov/schedule.

Full Browsing Access Now Available at Surprise Libraries

The Maricopa County Library District is moving into the next phase of reopening at all county-run libraries. Customers can stop by the library during Pop-In Pick-up hours to browse every shelf and all selections, rather than a limited collection. The Northwest Regional Library, located at 16089 N. Bullard Ave., has Pop-In pick-up hours Monday-Thursday, 9 a.m. – 8 p.m., and Friday-Saturday, 9 a.m. – 5 p.m. The library is closed on Sunday. For more information, please visit mcldaz.org/locations/northwest/.

Community Baby-Shower

Monday, May 10, from 9 a.m. to 11 a.m., Benevilla & Friends will be hosting a drive-thru baby shower for expecting moms and moms with infants up to 6 months old. Drive-thru and pick-up at Arizona Charter Academy parking lot located at 16025 N. Dysart Rd., Surprise, AZ 85537.

Meet and Greet

District 5 community meeting banner.Please join me for my Monthly Meet and Greet on May 8, at 9 a.m. at Chef Peter’s Bistro, 17300 N. Sun Village Pkwy. I look forward to discussing the latest City issues and answering any questions you might have. You can also subscribe to my Notify Me mailing list on my city webpage at d5.surpriseaz.gov so that you never miss any important District 5 news.

City Council Meetings

The next regularly scheduled Council meetings are May 4 and 18 at 6 p.m. in the City of Surprise Council Chambers, located at 16000 N. Civic Center Dr. City Council meetings are now open to in-person attendance or you may tune in on surpriseaz.gov/surprisetv, the Surprise City Gov Facebook page at facebook.com/cityofsurprise, or on Cox channel 11 to watch the meeting live.