Tag Archives: Utility

April 6, 2017 • Newsletter

City Council Work Session

Surprise Youth Council Update

Members of the Surprise Youth Council (SYC) provided an update on their recent activities. Some of their recent activities include:

  • Delivering a 7-part peer-to-peer workshop on healthy relationships and dating violence at local high schools
  • Hosting a free SAT prep class
  • Building community partnerships to provide greater mental and emotional health resources at local high schools
  • Conducting a hydration drive for people experiencing homelessness in and around the Surprise area
  • Developed a youth blog, and hosted a signature teen party on the 4th floor of the City Hall parking garage, with more than 225 high school student attendees.

SYC Kids walking parade route

The SYC is now wrapping up their most recent recruitment period and expects to add nearly a dozen new members with new ideas and a passion for community engagement. The Council will continue to prioritize projects and initiatives that have the potential for impact reaching far beyond its own membership. Council members hope that these efforts will raise the quality of life for local youth and solidify Surprise’s reputation as a truly innovative City.

City of Surprise Utility Billing Update

Assistance Finance Director Andrea Davis provided a utility billing update. Last spring, City Council unanimously voted to take over utility billing. In doing so, a new Customer Service/Utility Billing division was created within the Finance Department that generated 16 new full-time positions and utilized 6 current positions. Since November 1, when utility billing in the city began, call volumes have significantly decreased, as have average call wait times. Resolved utility billings issues have created and increase of $141,000 in monthly revenue for an annual increase of $1.7 million.

Non-residential Stormwater customers will be receiving their annual bill for the stormwater utility program that commenced in November 2016. Approximately 1,100 bills for the period November 2016 through June 2016 will be sent out in April generating $1 million in stormwater utility revenue.


City Council Meeting

Recognition of Valley Vista High School Girls Basketball Champions

City Council recognized the Valley Vista High School Girls 6A State Champion Basketball team at our Tuesday meeting. The team is led by coach Rachel Matakas who was named 6A Coach of the Year! Teammates told us that they won because they worked hard on building a true team, one that was committed to each other and understanding of each other- on and off the court. Congratulations to the team on a 26-6 winning year and a state title!

Approval of New Commission Members

City Council unanimously approved the appointments of Patrick Duffy to fill a vacancy on the Municipal Property Corporation with a term expiration of June 30, 2021 and Sally Wilson-Johnson to fill a vacancy on the Arts & Cultural Advisory Commission to complete the remainder of a term ending on June 30, 2019 due to resignation.

Central Arizona Project (CAP) and Water in Arizona

The Colorado River system has experienced drought conditions for nearly 16 years, resulting in the water level of Lake Mead to continue to be at historic lows. Water levels in Lake Mead determine how much Colorado River water Arizona receives on an annual basis. A large portion of Surprise’s renewable water supply is from the Colorado River, delivered by the Central Arizona Project (CAP) system. The Colorado River supply is of the upmost importance and it has a direct impact on the City’s water portfolio and future.

CAP Board President Lisa Atkins provided Council an update on the state of the Colorado River System, including Lake Mead and CAP. She provided a synopsis of the CAP system and the importance the CAP has on the state’s economy. A 2014 Arizona State University study found that the CAP system is responsible for 1.6 million jobs and over $1 trillion of Arizona’s gross state product. Ms. Atkins addressed the probability of water shortages on the Colorado River now and into the near future. She also identified programs that CAP, the state, and others have partnered on to ensure water levels in Lake Mead remain above shortage triggers. There is a 34% probability that a water shortage could be declared in 2018, with a similar likelihood one could occur in 2019. Shortages on the Colorado River will not affect Surprise’s water supply, but they will have direct effect on the cost to deliver water to Surprise.


Events & Meetings

Investiture of Associate Judge Catherine A. Gaudreau

I was honored to attend the investiture of Associate Judge Catherine A. Gaudreau on Wednesday, March 29 in the City Council Chambers. Judge Gaudreau was publicly sworn in by Judge Louis F. Dominguez and honored by her former colleagues prior to a reception in her honor.

Associate Judge Catherine Gaudreau with Judge Louis F. Dominguez
Associate Judge Catherine Gaudreau with Judge Louis F. Dominguez

The Park @ Surprise Groundbreaking

Vice Mayor Todd Tande, Councilman Ken Remley and I joined an excited crowd on Thursday, March 30 at the groundbreaking of The Park @ Surprise which will be located on Parkwood Drive. The Park will produce 40 new jobs and consist of 135 apartments and 20 casitas spread out over 8.5 acres with a bistro, movie theater and much more on the property.

Special City Council Meeting

City Council held a special meeting on Monday, April 3 at the Heritage Club at Marley Park. Discussion included a five-year financial forecast, possible future general obligation bond election, and consideration of our gateway and key asset areas. This was a no-vote meeting, discussion only about possible future items and issues facing our city.

Rancho Mercado Groundbreaking

William Lyon Homes hosted a groundbreaking on Tuesday, April 4. The development is located in a six square-mile area along Happy Valley Road (in the area of 147th Avenue & Jomax). The development plans to provide a variety of affordable housing options including single-family and multi-family residential, as well as retail and commercial services and much more. Rancho Mercado’s projected population is more than 12,000 residents at build out.


Mark Your Calendar

Household Hazardous Waste Collection

The city’s next Household Hazardous Waste Collection Event is Saturday, April 8. This event is free and for Surprise residents only. Please bring a driver’s license or utility bill to show proof of a Surprise home address.

Drop-off is at the Public Works Maintenance Yard, 13433 W. Foxfire Drive (from Bell Road, turn north on Dysart and follow signs to the entrance off Foxfire), from 8 a.m. – Noon. For more information, check out www.surpriseaz.gov/HHWevent or call 623.222.6000.

Taste of Surprise

The Rotary Club of Surprise will host the Taste of Surprise event at Surprise Stadium on Saturday, April 8 from 4 p.m. until 9 p.m. The event will showcase some the West Valley’s best foods and include a beer and wine garden and live entertainment. This event is designed to be fun for the entire family!

Event proceeds will benefit five local non-profits including One Step Beyond, Surprise Youth Foundation, Benevilla, A New Leaf, and Rotary Club of Surprise Community Foundation. Tickets can be purchased at the event or online. To purchase tickets online, please visit http://www.tasteofsurprise.com/purchase-tickets.html.

Second Sundays in the Park – This Sunday!

The City of Surprise continues the “Second Sundays in the Park” concert series on Sunday, April 9 with blues and R&B music performed by “Notes from Neptune” from 2-4 p.m. in the center of the Surprise Community Park.

The entertainment is free. Families are encouraged to bring a picnic or purchase food from the onsite vendors and enjoy the live entertainment. Surprise Community Park is located at 15953 N. Bullard Avenue. For more information, please contact the Community & Recreation Services Office at 623.222.2000 or online at www.surpriseaz.gov/specialevents.


Did You Know?

2017 Surprise Retail Survey

There is still time to complete our 2017 Surprise Retail Survey! Please complete the survey to tell us what establishments you want in Surprise and to vote for your local favorites! The survey is open through April 9 and is available online at www.surpriseaz.gov/retailsurvey.


Contact Me

Office: 623.222.1325
Mobile: 623.451.3975
Email: skip.hall@surpriseaz.gov

Ask a Question

October 27, 2016 • Newsletter

Bell Road/Grand Avenue Update

The Arizona Department of Transportation (ADOT) continues to issue weekly project updates for the Bell Road/Grand Avenue bridge project. Bell Road will remain closed between 134th Avenue and West Point Parkway until November 22, pending weather conditions and other unforeseen factors that may affect the target date.

Full closure scheduled on Grand Avenue this Friday night:

  • US 60 (Grand Avenue) closed in both directions between Dysart and Litchfield roads from 9 p.m. Friday, Oct. 28, to 8 a.m. Saturday, Oct. 29, to paint and install pedestrian fence on the Bell Road bridge. Traffic will be detoured at Dysart and Litchfield roads.

Work continues this week on the following:

  • Installation of barrier and lighting on new bridge.
  • Installation of signal at 134th Avenue.
  • Paving the east side of the new bridge.
  • Reconstruction of eastbound Grand Avenue.
  • Construction of retaining wall panels on the bridge over Grand Avenue.

**City, County, and State law enforcement will be patrolling the area. Please obey all traffic signage and posted speed limits.**

As always, please allow plenty of time and observe all traffic control signs and barricades. Thank you again for your patience during this project. For more information, please visit the project website at www.azdot.gov/bellandgrand or you can contact ADOT’s project hotline at 855.712.8530, press option #1.


Utility Transition Information

On November 1, the City of Surprise will begin processing billing statements for current wastewater and solid waste customers who were previously billed by American Water.

Council unanimously voted in March 2016 to bring the service in-house rather than utilize an outside contractor.

The transition has brought about numerous questions regarding utility billing from residents throughout the city. The most common questions stem from concerns about bill pay options and different utility providers. To help ease the transition, I’ve included those questions below.

Am I going to receive an American Water statement in October? If I do, who should I pay?

Yes. If you previously received a statement from American Water for your water or wastewater/solid waste, you will receive your last statement in October or the first week in November. Please pay this last bill to American Water using the same method of payment you have always used when paying your American Water Bill.

When will I receive my Surprise utility billing statement?

Due to multiple billing cycles and meter schedules, residents will be receiving their City of Surprise utility bill at various times throughout the month of November, however you will receive your first statement about 30 days from when you received your last American Water bill.

Do I still need to pay EPCOR for my water service?

Yes. Customers who are currently served by EPCOR water will continue to receive their water statement from EPCOR. However, if you received a statement from American Water for wastewater and solid waste services, your wastewater and solid waste statement will now come from the city of Surprise.

I’m currently enrolled in auto pay with American Water; what should I do?

When you receive your first statement from the city of Surprise (by mail) with your new utility account number, you will need to go online to http://surpriseaz.gov/waterbill and select the ‘Utility Payments’ button. It will lead you to the City utility payment website where you will select ‘Create Account’ to set up your online payment account. If you are unsure about how to do this or do not have access to the internet to do this, call the City’s customer service staff at 623.222.1900 and they will be happy to assist you over the phone in getting you set up. Just remember, to call them beginning November 1st so they can help you get set up in the “live” system.

I pay all my bills using online banking; do I need to change anything?

Yes. When you receive your first statement from the city of Surprise (by mail) with your new utility account number, you will need to log into your online banking account and update your payment information using your new Surprise account number and the city’s information which can be found on your statement.

I’m sure that, like me, you will have many more questions. I am so proud that we have a dedicated team of customer service professionals available to assist you with your utility billing concerns.

Should you have questions, you may contact the Customer Service & Utility Billing team at 623.222.1900.


Events & Meetings

Arts & Cultural Advisory Commission Comic Event

On October 22, the Arts & Cultural Advisory Commission hosted a Comic Encounter featuring Steve Rude the Dude. Over 50 people attended. Mr. Rude talked about his experience learning to draw art in school and interacted with the entire audience during the event. A drawing contest of Barnes & Noble gift cards and an autographed book by Steve Rude was held for two age groups.

Artist talking to class

Surprise Regional Chamber of Commerce Monthly Meeting

The Surprise Regional Chamber of Commerce hosted their monthly breakfast meeting on Tuesday, October 25. Councilman Jim Hayden and I attended the event and the guest speaker was Mike Godbehere, President and Co-founder of GCON Inc. The presentation provided an overview of communicating through different color filters, utilizing Personality Lingo, that teach you how to adapt your communication’s strategies to ensure you are hearing and speaking the right message.

Arizona History Series Kicks Off in Surprise

The city’s Arts and Cultural Advisory Commission, in partnership with Arizona Humanities, hosted the first speaking series on Arizona history and culture in the City Council Chambers on Tuesday, October 25. Councilman Roland Winters and I attended. Dr. Jay Cravath spoke for this particular series – “Honky Tonks, Brothels and Mining Caps: Entertainment in Old Arizona.”

speaker addressing audience

The next speaker event, “Pearl Hart, the Lady Bandit-Victim or Vixen…or Both,” will be held on Monday, January 23, 2017, 11 a.m. in the Community Room at City Hall.

Surprise-Gateway Training Center Grand Opening

City Council joined representatives from Gateway Community College on Wednesday, October 26 for the grand opening of the Surprise Gateway Training Center, at our south water plant, on Cactus Road, just east of Litchfield Road. This training center is a state-of-the-art facility. Supporting training and the education of our workforce and continued investments in our water infrastructure are critical to our growing city. This new facility addresses these priorities and prepares individuals for a career rather than a job. We are very appreciative of this partnership with Gateway and the dedication of our Water Resource Management team led by Department Director Terry Lowe.

Surprise Gateway Training Center ribbon cutting


Mark Your Calendar

Free Workshops and Career Fair

As the ramp-up for holiday sales start, the holiday hiring begins. The City of Surprise, in partnership with Arizona@Work Maricopa County and Skillful, will host three free events at the Communiversity @ Surprise, 15950 N Civic Center Plaza, to help job seekers and employers get ready for the upcoming holiday season.

  • Employment Workshop – October 31 (9am- Noon)
    • Looking for a job? Job seekers will learn tips in updating resumes, interviewing skills, social media and live networking, tools and resources to grow your skills and working a job fair.
  • Employer Workshop on Skills-based hiring – November 1 (9am-Noon)
    • Hiring? Employers will learn about innovative tools and materials available that can help with skills-based hiring, job posting techniques and workforce support.
  • Career Fair – November 2 (9am-Noon)
    • Employers and job-seekers are invited to participate in a free City of Surprise career fair! On Wednesday, November 2, local employers will be onsite to recruit new talent and promote any upcoming positions.

Career fairs are an interactive, personal way to identify new opportunities, get questions answered face-to-face, and assess whether a particular job is a good fit. Employers appreciate the chance to meet a variety of job candidates in person and the capability of interviewing on-site.

The employers scheduled to attend the career fair represent a variety of industries, including healthcare, education, retail and more. Representatives from Dysart Unified School District and City of Surprise Fire-Medical will be onsite too! To see the full list of employers, visit www.surpriseaz.gov/communityjobs and click on the “Job Seekers” button.

The Surprise workshops and career fair are being offered as part of the city’s Business Education Series that assists local businesses with information and continued education. To sign up for the workshops or to secure a table at the career fair, contact Kendra Pettis at 623.222.3330 or kendra.pettis@surpriseaz.gov.

City to Host Free Wellness Classes

Health and wellness are important for a thriving community, and the City of Surprise is hosting free wellness classes to help keep residents educated and informed on a variety of topics. The following classes are next in the series:

Advances in Lung Cancer Treatment – November 1, 6-7:30 p.m.
Thoracic Surgeon, Dr. Elbert Y. Kuo, will be presenting on advances in the treatment of lung cancer. Dr. Kuo says that every eight minutes, someone in the United States is diagnosed with lung cancer. Every year, lung cancer is the leading cause of cancer death for men and women in the United States – killing more people each year than colon, breast, prostate and pancreatic cancer combined. In this presentation, Dr. Kuo will discuss the importance of lung cancer screening, as well as treatment advances.

Leading a Balanced Life – November 8, 10-11:30 a.m.
This 45 minute presentation, taught by Banner Del Web Physical Therapy Assistant Maren Harrison, will cover: balance systems and strategies; the proper use of walking aids; how to fall and proper fall recovery. Plus, there will be an opportunity for a personal balance screening.

Both classes will be held in the auditorium of the Surprise Public Safety Building, located at 14250 W. Statler Plaza.

For information or to register, contact Ruby Sitea at 623.222.3242 or ruby.sitea@surpriseaz.gov. Please register early since space is limited.


Did You Know?

Early Voting – City Clerk’s Office

Please remember that that last day to cast your early ballot at the City Clerk’s Office at City Hall is November 4. Office hours are 8 am until 5 pm, Monday through Friday. Additionally, the Clerk’s office will be open on Saturday, October 29 from 10 am until 3 pm.

If you wait to vote until Election Day (November 8), you will need to go to your designated polling location. If you have any questions or would like to verify that you are registered, please contact the City Clerk’s office at 623.222.1200.


Contact Me

Office: 623.222.1325
Mobile: 623.451.3975
Email: skip.hall@surpriseaz.gov

Ask a Question

October 6, 2016 • Newsletter

Bell Road/Grand Avenue Update

The Arizona Department of Transportation (ADOT) continues to issue weekly project updates for the Bell Road/Grand Avenue bridge project. Bell Road will remain closed between 134th Avenue and West Point Parkway until November 22, pending weather conditions and other unforeseen factors that may affect the target date.

Work continues as follows:

  • Installation of new median on Bell Road east of Grand Avenue.
  • Installation of sidewalk and hand railing on new bridge.
  • Reconstruction of eastbound Grand Avenue.
  • Construction of retaining wall panels on the bridge over Grand Avenue.

**City, County, and State law enforcement will be patrolling the area. Please obey all traffic signage and posted speed limits.**

As always, please allow plenty of time and observe all traffic control signs and barricades. Thank you again for your patience during this project. For more information, please visit the project website at www.azdot.gov/bellandgrand or you can contact ADOT’s project hotline at 855.712.8530, press option #1.


Special City Council Meeting

District 2 Vacancy

The Surprise City Council will vote to appoint Jim Hayden to the vacant District 2 council seat at the October 18 City Council Meeting, 6 p.m., in City Hall- Council Chambers. He will be sworn in at that meeting. Mr. Hayden was the only applicant after Martha Bails withdrew her application during the City Council’s Special Meeting on Oct. 4.

Hayden is a retired firefighter and served 20 years in the United States Air Force. He currently serves as Chairman of the Surprise Public Safety Retirement Board. He also won the District 2 seat in the August Primary, with that four-year term set to begin on January 1, 2017. He has lived in Surprise for 12 years.

Per city code, a public comment period concludes October 12, 5 p.m. Hayden will serve out the remainder of the current District 2 term which ends December 31, 2016. Congratulations, Mr. Hayden!


City Council Work Session

Public Utility Billing Transition

Surprise residents currently billed by American Water for water and/or wastewater and solid waste services will have their bills come from the City of Surprise beginning November 1. Council voted to transition billing for city utility services from American Water to an in-house operation on March 1, 2016. Following months of planning, the city is preparing to offer this new service to its utility customers.

Some of the most significant transition changes customers will see include:

  • A new account number;
  • A new bill statement layout;
  • And more options for making utility payments.

Water and/or wastewater and solid waste customers who currently schedule automatic payments or participate in online banking using an American Water account number will need to update their information with the new Surprise account number once they receive their first city bill statement in November.

American Water will continue to answer billing-related questions until November 1. You can learn more about the utility billing transition and view frequently asked questions online at www.surpriseaz.gov/waterbill.


City Council Meeting

Domestic Violence Awareness Month

With millions of men and women victimized by domestic violence each year, the City of Surprise is working to raise awareness of this important issue. City Council issued a proclamation recognizing October as Domestic Violence Awareness Month.

To further raise awareness, purple lights will shine from Surprise City Hall and the city’s public safety building during the month of October. Purple is the nationally-recognized color signifying domestic violence awareness.

purple lights shine from Surprise City Hall

Residents can also help raise awareness by joining city of Surprise employees in wearing purple clothing or a purple ribbon. This year, national wear purple day is October 20. Help “Paint Surprise Purple” and show your support via social media using the hashtag #PurpleThursday.


Events & Meetings

Imagine Prep Surprise

Imagine Prep Surprise was recently chosen to pilot a new class called Global Perspectives, through the Cambridge International Examinations. The school was one of less than thirty schools worldwide chosen for the opportunity. As part of their unit, I was asked to take part in student interviews on September 28 and 29, which afforded the students the opportunity to explore local issues within the community including school funding, police related matters, water quality, and much more.

Surprise Police Sgt. Norman Owens accompanied me to present on issues related to police. I’d like to extend my gratitude to him, Chief Terry Young and Water Resource Management Director Terry Lowe for their assistance in providing information to educate these fine students!

Imagine Prep interviews

Dysart Unified School District 3R Summit

Council Members John Williams, Rachel Villanueva, Todd Tande and I participated in the Dysart Unified School District 3R Summit on Monday, October 3. The Summit is designed to bring stakeholders together to help redefine, redesign and re-imagine the learning and teaching environment to support college and career ready graduates. Participants heard from experts in the field including Jamie Casap, Chief Education Evangelist with Google, and Dysart students.

Arts and Cultural Advisory Commission Meeting

The Arts and Cultural Advisory Commission met on Tuesday, October 3. The Commission has been very productive. Several events are scheduled over the next month including the Poetry Slam at WHAM on October 7 from 5 until 7 pm; Comic event scheduled for October 22 from 11 am until 1 pm at the Northwest Regional Library; and the Arizona Humanities Lecture Series first event is scheduled for October 25 from 11 am until 12 noon. More information on the speaker series can be found here.

WESTCAPS West Valley Leaders Water Summit

WESTCAPS hosted their 3rd Annual West Valley Leaders Water Summit on Wednesday, October 5 at Estrella Community College. The keynote speaker was former Senator Jon Kyl. Buckeye Mayor Jackie Meck, Goodyear Mayor Georgia Lord, Glendale Councilman Jamie Aldama, Avondale Councilman David Iwanski and I were amongst panelists discussing water resource challenges and how our cities are preparing for the future.

WESTCAPS speakers

The West Valley Central Arizona Project Subcontractors (WESTCAPS) is a collaboration of West Valley municipal and private water providers, along with various water agencies, working together to develop regional solutions to plan for the future of water in the West Valley.


Mark Your Calendar

Household Hazardous Waste Event – Oct. 8

If you’ve been holding on to unwanted paint, electronics and other hazardous waste, mark your calendar for the City’s next Household Hazardous Waste Collection Event on October 8.

This event is free and for Surprise residents only. Please bring a driver’s license or utility bill to show proof of a Surprise home address. Drop-off is at the Public Works Maintenance Yard, 13433 W. Foxfire Drive (from Bell Road, turn north on Dysart and follow signs to the entrance off Foxfire), from 8 a.m. – Noon.

For more information, including a list of acceptable items, check out www.surpriseaz.gov/HHWevent or call 623.222.6000.

Marketing Seminar

The Surprise Regional Chamber of Commerce is hosting a marketing seminar on Saturday, October 8 from 7:30 am until 8:30 am at the Chamber office located at 16126 N. Civic Center Plaza. This seminar will focus on marketing tips for attracting holiday business. Admission is free.


Did You Know?

Surprise Hosting Fall Tennis Tournaments

The Surprise Tennis and Racquet Complex is hosting several tennis tournaments this fall! The upcoming schedule is as follows:

  • October 7-9: USTA National 18 and over 3.0 National Championships
  • October 12-16: Intercollegiate Tennis Association (ITA) Small College National Championships
  • October 21-23: USTA 55 and over National Championships 6.0 and 8.0
  • October 28-30: USTA 55 and over National Championships 7.0 and 9.0
  • November 4-6: USTA 40 and over Mixed Doubles National 6.0 and 8.0
  • November 11-13: USTA 40 and over Mixed Doubles National 7.0 and 9.0
  • November 25-27: USTA Open Regional Boys and Girls 18s
  • December 9-11: USTA Southwest 65 and over Section Championships

Admission is free for spectators. Please view the Sports Tournaments calendar at www.surpriseaz.gov/tennis for match times.


Contact Me

Office: 623.222.1325
Mobile: 623.451.3975
Email: skip.hall@surpriseaz.gov

Ask a Question

April 21, 2016 • Newsletter

Bell Road/Grand Avenue Update

Construction Schedule

Columns that will support a $41.9 million overpass and interchange at Bell Road and Grand Avenue (US 60) have begun rising on the east side of the project now that nine shafts have been drilled, according to the Arizona Department of Transportation.

Work has proceeded steadily since Bell Road closed April 1 between 134th Drive and West Point Parkway, with crews clearing the project area, relocating utilities and more. Among the latest progress, forms have been assembled to create bridge panels with an agave pattern.

As always, the project team appreciates your understanding and continued patience. If you have any questions or concerns, please contact the project hotline at 855.712.8530 and press option #1. You may also send an email to bellandgrandinfo@azdot.gov.

Bell & Grand road construction images April 20, 2016


City Council Work Session

Surprise Youth Council (SYC) Update

Eight members of SYC attended a week long immersive civic education program in Washington D.C. from March 13 through March 18, 2016 along with over 250 students from across the nation. This program was done in partnership with Close Up, a successful 45 year old company that leads thousands of students each year by turning the nation’s Capital into a living classroom.

Members of SYC launched an awareness campaign, “Be Yourself. Find Your Crowd. Get Along”, for teens on April 4, 2016 to help spread the message that everyone belongs. Promoting the idea of finding your crowd encourages students to break out of their comfort zones and expand their horizons when it comes to making friends.

Surprise Youth Council (SYC) member showing off their new campaign shirts
Some of our SYC members embracing their great campaign

Utility Partners Update

Deputy City Manager Nicole Lance provided a utility update. The utility partners discussed included EPCOR, Southwest Gas and APS.

EPCOR has a planned investment in excess of $500 million primarily for the repair and/or replacement of aging infrastructure in addition to support for new homes and businesses. Some of EPCOR’s impending projects include the installation of new pumps to replace aging wastewater infrastructure and improve operational safety at the Bell Road Lift Station (June 2016); the relocation of water and sewer lines (October 2016); and the replacement of approximately 3.5 miles of water main that is consistently prone to issues in Coyote Lakes. Additional projects include the Bell Road Lift Station connection with the Northwest Valley Water Reclamation Facility (end of 2016); the installation of 3.4 miles of new 12 to 16 inch water main to support new development and ensure adequate water pressure and fire flow at Water Plant 8 to Zanjero Trails (2017+ pending developer activity) and the expansion of capacity at the White Tanks Water Treatment Plant (late 2016).

EPCOR has been ordered by ACC to file a new wastewater rate case by April 29, 2016. They will be required to provide 2015 date/costs to examine three rate design scenarios. Once the application is accepted, EPCOR will be holding community open houses. EPCOR would like to create one large rate district to mitigate the impact that infrastructure replacements and increasing operating costs will have on customers.

Mrs. Lance provided an APS construction update which included a project update occurring immediately outside the City limits. This project will connect the Sun Valley Substation near Sun Valley Parkway in Buckeye to the Morgan Substation located near SR74 in Peoria. In fall of 2016, APS will begin to build roads needed to access parts of the line with an in-service date of spring 2018. Additionally, APS filed a 120-day Notice of Intent to File a rate case with the Arizona Corporation Commission (ACC). In June 2016, APS plans to file a general rate case which will identify details. A decision regarding the case is expected in 2017. Public input will be a cornerstone in this process. The last rate case was approximately 5 years ago. For updates, you can visit http://www.azenergyfuture.com/rate-review.

Southwest Gas is in the process of relocating facilities to accommodate the pending construction of the bridge on Bell Road. No other projects within Surprise limits are planned at this time. Southwest Gas has partnered with the Salvation Army for the Energy Share program which is an emergency fund that provides direct utility assistance to qualified customers with unexpected difficulties.


City Council Meeting

Grant Funding Priorities – Community Development Block Grant (CDBG) Programs

City Council unanimously approved the grant funding priorities for CDBG’s Second Year Annual Action Plan for year 2016-2017. The organizations approved included Ability 360 ($27,560), Aid to Adoption to Special Kids ($5,000), Central Arizona Shelter Services ($7,000), Benevilla ($22,560), Mentally Ill Kids in Distress ($5,000), Potter’s House ($7,650) and Surprise Youth Employment Program ($13,000). Improvements to the AZ TechCelerator were also included in the funding strategy. The anticipated cost is less than $380,000 which will help expand programming options.

City Manager’s FY2017 Recommended Budget

The City Council reviewed the City Manager’s recommended FY2017 budget that focuses on continuing the Council’s commitment to maintaining the quality public services and infrastructure our residents value most. The recommended budget, which totals $298.6 million, includes 23 new positions across the public safety services of Police, Fire-Medical, Emergency Management, Prosecution, and City Court. These positions are financed through a combination of a reduction in the city’s transaction privilege tax (“sales tax”) base from 2.2% to 2.12%, a slight reduction of the property tax from $0.7591 to $0.7413 per $100 of assessed valuation, and an addition of a food for home consumption tax of 2.12% to generate an estimated $2.4 million. The City Council will discuss and adopt changes to the tax rates on May 17.

The recommended budget includes transitioning water, wastewater and sanitation utility billing services in-house to better control the customer experience as well as providing for more efficient and effective operations than currently provided. For this purpose, 11 positions are added to the FY2017 budget, which will be offset by the reduction of the current billing provider’s contract costs. Six other positions are added to support the areas of fleet, information technology, human resources, community development, finance, and the senior center.

The recommended budget increases funding for maintaining the city’s roads through the pavement preservation program to $4.5 million; invests $6.8 million in communications, facility, information technology, recreation, and utility infrastructure; and replaces $10.5 million of aged vehicles minimizing future maintenance costs.

During the discussion, the City Council gave direction on some changes that will be brought back with the tentative budget that will be adopted on May 4. That will be followed by the adoption of the final budget on June 7.


Events & Meetings

Audit Committee Meeting

Earlier this year, City Manager Bob Wingenroth formed an Audit Committee whose goal is to provide advice to the City Council with respect to fulfilling its oversight responsibilities regarding the integrity of the financial statements of the city. The Committee will also assist and advise the Internal Auditor and City Council on matters relating to the City’s compliance with legal and regulatory requirements, systems of internal controls, management of city-wide risk environment and the performance of internal and external auditors. The Committee consists of 7 members appointed by the City Manager. In addition to the City Manager, the Committee members are Councilman Roland Winters and me, Finance Director Lindsey Duncan, IT Director Tammie Hollowell and Surprise citizens Sharon Ward, Melissa Holdaway and Arden Engmark.

The Committee met on April 14 and will hold our first official meeting on Thursday, May 19 at 2 pm in the Overflow Room of City Hall. The public is welcome to attend!

Surprise Job Workshop and Job Fair

I attended the Surprise Job Fair Workshop at the Surprise Communiversity on Friday, April 15. The event was made possible through partnerships with Arizona @ Work, Rio Salado College, LinkedIn and the Communiversity. The workshop provided attendees with tips on updating their resumes, having a successful interview, and much more.

The Surprise Job Fair took place at the Surprise Communiversity on Tuesday, April 19. The event was overwhelmingly successful thanks to the team effort of our Economic Development Department, Human Service and Community Vitality Department, and the many businesses who participated. During the time I stopped by, there were over 140 people and one company alone made four offers for employment.

Surprise Police Appreciation Bonanza

The Surprise Police Department hosted the 2016 Employee Appreciation Awards Bonanza at the Surprise Stadium on Friday, April 15. Vice Mayor Jim Biundo, Council Members Todd Tande, Roland Winters and I attended. The Master of Ceremonies for the event was Rick D’amico, a host on FOX 10’s “Morning Show”.

During the award ceremony, Chief Terry Young presented Mr. Michael Walker, a cab driver for West Valley Cab Company, with a Certificate of Appreciation. A Certificate of Appreciation is presented to a citizen who takes it upon themselves to “get involved” when many would not. In January 2015, Mr. Walker contacted the police and provided information on how to locate a residence, where he dropped off a female fare. As the woman exited the cab, she told Mr. Walker she was in fear for her life. Once officers arrived at the residence, they heard a female screaming inside, entered the home and found the husband strangling the victim to the point where she could no longer breathe. Mr. Walker, thank you!

In special recognition, Chief Young formally recognized several employees, both sworn and civilian, and several other volunteers, for their personal dedication, professionalism and commitment to excellence. At the top of that list, Officer Ray Johnson was bestowed with the department’s highest honor, the Medal of Valor. To be awarded the Medal of Valor, an individual must have performed an act displaying extreme courage while consciously facing imminent peril.

Highlighting some other achievements, Detective Antonio Martinez was awarded the Medal of Merit. Additionally, Officer Matthew Barker, Officer Craig Scartozzi, Officer Joanna Massimillo-Vallet, and Detective Joshua Waldeck were each presented with a Life Saving Award. Officer Jason Lewis received a Department Commendation and the Training and Recruitment Unit was recognized as the Unit of the Year.

Several annual awards were also presented including the following; Officer of the Year – Officer James Jennings, Rookie of the Year – Officer Morgan Williams, Detective of the Year – Detective Michael Forbrook, Civilian of the Year – Kim Davies, Volunteer of the Year – Barbara Jones, Citizen Patrol Member of the Year – Jim Gearns, and the Supervisor of the Year – Public Safety Communication Supervisor Emily Pepe.


Mark Your Calendar

Utility Payment Assistance Event

The City of Surprise Resource Center, in partnership with the City of El Mirage, Maricopa County and APS, is hosting a Gas and Electric Utility Payment Assistance event on Saturday, April 23 from 8 a.m. – 3 p.m. at the El Mirage Senior Center, located at 14010 N El Mirage Rd.

Southwest Gas and APS customers who qualify are encouraged to attend! This event is open for residents of Surprise and El Mirage who meet the income qualifying guidelines. Specific documents must be provided in order for an application to be taken. The income guidelines and document requirements are available here: http://bit.ly/1oCmSWu.

Please note, applicants will be served on a first-come, first-served basis, and an interview is not a guarantee of assistance. If your household has received utility assistance from a CAP office in the last 12 months, you are not eligible for utility assistance at this time.

For questions, please contact the Surprise Resource Center at 623.222.1600.

Surprise Citizen Corps Council Workshop on Protection

With concerns about personal safety and security at an all-time high, the Surprise Citizen Corps Council is inviting women in the Northwest Valley to an informative workshop on ways to protect yourself and your family. The workshop will be held at the Surprise Fire-Medical Department, 14250 W. Statler Plaza from 6:30 pm until 8:30 pm on April 27. Tuition is $25 and can be paid at the door. You can make your reservation by emailing crfire@surpriseaz.gov.

Relay for Life

Relay for Life is scheduled for April 23 at Willow Canyon High School’s football field, 17001 W. Lundberg Street from 12 noon until 10 pm. This marks the 10th anniversary of the event in Surprise! The public is invited to participate in the walk. If you’d like to sign up for this annual event, please do so at http://relayforlife.org/SurpriseAZ.


Did You Know?

Deal of the Day

Please remember the new “ShopSurprise” incentive program is in full gear during the Bell/Grand interchange project. This program offers you special coupons and shopping promotions as well as prizes and drawings. You just need to text “ShopSurprise” – one word – to 40518. If you don’t have a smart phone, you are welcome to see all the daily deals at www.shopsurpriseaz.com. Thank you for your assistance to help support our businesses impacted by this construction project!

Shop Bell and Grand local

Public Meetings Scheduled for Proposed Surprise Heritage District

The public is invited to attend several upcoming meetings on a proposed Surprise Heritage District, which aims to advance the revitalization plan for the city’s Original Town Site (OTS) – a one square mile area bounded by Bell, Greenway, El Mirage and Dysart roads. The city has drafted ordinance changes that, if approved by City Council, would implement a new zoning district in the OTS with two associated zoning overlays – one that focuses on residential and one that focuses on commercial.

The proposed zoning changes are intended to further implement the existing OTS Revitalization Plan that was adopted by City Council in 2002. The city has collaborated with residents through presentations, interactive workshops and visual surveys to gather input and draft this proposed ordinance, which supports a unique sense of place and character.

The next meeting (Citizen Review Meeting) is scheduled for April 27 at 5 pm at the Surprise Senior Center, 15832 N Hollyhock Street. You can also review the Draft Surprise Heritage District Ordinance and offer your comments online at www.surpriseaz.gov/heritagedistrict.

For more information, please contact Joshua Mike at joshua.mike@surpriseaz.gov or 623.222.3134.


Contact Me

Office: 623.222.1325
Mobile: 623.451.3975
Email: skip.hall@surpriseaz.gov

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April 14, 2016 • Newsletter

Bell Road/Grand Avenue Update

Construction Schedule

Construction at the intersection of Bell Road and Grand Avenue continues to progress. The current activities have been as follows:

  • Installation of 54-inch drainage pipes along the east side of Grand Avenue.
  • Demolition of Bell Road and along the right-of-way on the west side of Grand Avenue.
  • Drilling of 66-foot deep shafts for the new bridge columns on the east side of Grand Avenue (see photos below). The columns are filled with 122 cubic yards of concrete.

As always, the project team appreciates your understanding and continued patience. If you have any questions or concerns, please contact the project hotline at 855.712.8530 and press option #1. You may also send an email to bellandgrandinfo@azdot.gov.

Bell-Grand Business Stakeholder Outreach Meeting

City staff hosted the monthly Bell-Grand Business Stakeholder Outreach meeting on Tuesday, April 12. Approximately five business representatives were in attendance including the Property Manager that represents both shopping centers on both sides of Bell/Grand.

ADOT reviewed the business access and phasing maps and informed the businesses that the project is on track. They are still reviewing traffic configurations and making necessary adjustments. In preparation for shifting traffic to share the westbound lanes of Grand Ave in Phase 3B, the non-signalized business access driveways along Grand Ave will close in mid-May (Taco Bell, Bank of America, Olive Garden, Del Taco).

The city will be making adjustments to favor the detour at the Dysart and Greenway roads intersection. As early as next week, southbound Dysart Rd at Greenway Rd will have one thru lane and a dedicated right turn only lane onto westbound Greenway Rd.

The Surprise Regional Chamber of Commerce shared information about the ShopSurprise text campaign. Currently, 600 people have opted-in to receive the deal of the day via text message and the ShopSurprise Facebook page has had more than 5,000 visitors. Beginning next week, the Chamber will begin to distribute ShopSurprise fliers to each of the businesses which they can distribute to their customers; in June, the Chamber will distribute a ShopSurprise magazine with coupons for the businesses in the Bell-Grand area.


Events & Meetings

Meeting with ASU Student

On Thursday, April 7, I met with a student who is enrolled in the Masters of Public Administration program at Arizona State University.  We discussed City Council’s approach to responding to constituents and other important topics that include budgets and maintaining the vision of our community.

Kingswood Park HOA Spring Fling

I was invited to attend Kingswood Park HOA’s Spring Fling on Saturday, April 9. There were a few hundred residents in attendance as we enjoyed a concert and barbeque. A special thank you to the Kingswood Park HOA Board for the invitation!

City employees attending HOA event


Mark Your Calendar

Job Fair Coming to Surprise

The City of Surprise and Arizona@Work are teaming up starting tomorrow to present both a job seeker workshop and a job fair! The workshop will be held on Friday, April 15 from 9 a.m. until 12 noon at the Communiversity @ Surprise, 15950 N. Civic Center Parkway. The workshop will include tips on resume building, interviewing, social media networking and much more.

The job fair will take place on Tuesday, April 19 from 9 a.m. until 1 p.m. at the same location. This fair will have more than a dozen employers from Surprise and our neighboring cities. The employers scheduled to attend represent a variety of industries including healthcare, real estate, banking, automotive and much more. For more information, please contact Julie Neal at 623.222.3322.

Police To Host Citizen Safety Forum

The Surprise Police Department, in partnership with the Maricopa County Attorney’s Office, will be hosting a Citizen Safety Forum from 8 a.m. to 1 p.m. on Thursday, April 21, 2016. This event will be held at the Sun City Grand Sonoran Plaza at 19753 N. Remington Drive in the Sagebrush Ballroom.

The event will include free safety presentations on safely handling, storing and disposing of prescription medication as well as home security and fraudulent scams. The program will include presentations by and a chance to ask questions of leaders such as Surprise Police Chief Terry Young and Maricopa County Attorney Bill Montgomery.

Attendees also can bring and safely dispose of prescription and over-the-counter medication at the event. Please note that police will be unable to accept thermometers, liquids, needles, ointments/lotions, inhalers, or aerosol cans.

The event is entirely free and lunch will be provided. Registration is required to attend. To register please visit www.maricopacountyattorney.org/CSF or call 602-506-7621.

Utility Payment Assistance Event

The City of Surprise Resource Center, in partnership with the City of El Mirage, Maricopa County and APS, is hosting a Gas and Electric Utility Payment Assistance event on Saturday, April 23 from 8 a.m. – 3 p.m. at the El Mirage Senior Center, located at 14010 N El Mirage Rd.

Southwest Gas and APS customers who qualify are encouraged to attend! This event is open for residents of Surprise and El Mirage who meet the income qualifying guidelines. Specific documents must be provided in order for an application to be taken. The income guidelines and document requirements are available here: http://bit.ly/1oCmSWu

Please note, applicants will be served on a first-come, first-served basis, and an interview is not a guarantee of assistance. If your household has received utility assistance from a CAP office in the last 12 months, you are not eligible for utility assistance at this time.

For questions, please contact the Surprise Resource Center at 623.222.1600.

Surprise Citizen Corps Council Workshop on Protection

With concerns about personal safety and security at an all-time high, the Surprise Citizen Corps Council is inviting women in the Northwest Valley to an informative workshop on ways to protect yourself and your family. The workshop will be held at the Surprise Fire-Medical Department, 14250 W. Statler Plaza from 6:30 pm until 8:30 pm on April 27. Tuition is $25 and can be paid at the door. You can make your reservation by emailing crfire@surpriseaz.gov.

Relay for Life

Relay for Life is scheduled for April 23 at Willow Canyon High School’s football field, 17001 W. Lundberg Street from 12 noon until 10 pm. This marks the 10th anniversary of the event in Surprise! The public is invited to participate in the walk. If you’d like to sign up for this annual event, please do so at http://relayforlife.org/SurpriseAZ.


Did You Know?

Surprise Farms Park Phase II Selected For Prestigious Awards

The Surprise Farms Park Phase II has been selected as one of the American Public Works Association’s Public Works Projects of the Year for 2016. Formal recognition will take place in August. I continued to be honored to work with such incredible city staff that make recognitions like this possible.

ADOT’s National Household Travel Survey

The Arizona Department of Transportation and Federal Highway Administration are asking households, most of them outside of metro Phoenix and Tucson, to participate in the National Household Travel Survey. Up to 30,000 households, chosen at random, will be contacted via letter over the next year. This survey is conducted every five to seven years and provides an essential snapshot of transportation behaviors and trends. ADOT has created an online survey which is available at http://azdot.gov/NHTS. Information gathered by your participation in this survey will also help create a more valuable transportation system for all.


Contact Me

Shop Bell & Grand local

Office: 623.222.1325
Mobile: 623.451.3975
Email: skip.hall@surpriseaz.gov

Ask a Question

October 23, 2015 • Newsletter

City Council Work Session

General Plan 2035 Amendment Update

Surprise Planner II Joshua Mike and Kevin Kugler of Baker International presented an update on the land use portion of the General Plan element. The focus of the discussion was on the character approach versus traditional prescriptive general plan land use. The character area is a more modern approach that is currently utilized by some communities. There are fewer land use categories to define the character but included in these character areas are development types which organize the relationship of land uses. It is typically more flexible and quantitative and combines concepts of land use with building form to help guide the development in each character area.

The end of 60 day review period for the General Plan Update is November 17. Followed by a November 19 Planning and Zoning Commission meeting. The Planning and Zoning Commission will make a recommendation on December 3 with City Council action on December 15. For more information, please see the City of Surprise website at http://www.surpriseaz.gov/generalplan.

City Transportation Projects Update

Staff provided an update on several city CIP projects scheduled to occur this fall.

Waddell Road Median (Litchfield Road to 1200 feet west): Construction is expected to begin in January 2016. Request for bids will open in November.

Landscaping Median (various locations):The project currently focuses on completing medians in the following locations:

  • Reems Road – Peoria to Cactus (1 mile)
  • Bullard Avenue – Peoria to Cholla (1/2 mile)
  • Waddell Road – 175th to Citrus (1/2 mile)
  • Sarival Road – Bell to Northwest Ranch Parkway (900 feet)

The construction at Cactus Road (south side) from Litchfield Road to rail road tracks and Litchfield Road (east side) from Cactus Road to Desert Cove Road is expected to begin in the March/April 2016 timeframe.

The Bell Road sidewalk project is currently 80% complete and is expected to be complete by mid-November.

The Greenway Road widening project (Bullard Avenue to Litchfield Road) is anticipated to be bid and awarded in December 2015 and completed in Spring 2016. The project also includes intersection dip improvements at Dysart and Litchfield Roads.


City Council Meeting

Surprise Municipal Code Amendment – City Attorney

In June 2015, City Council discussed a possible code change to move the City Attorney’s line of reporting from City Council to the City Manager. The City Council was previously provided with the amended ordinance and a lengthy discussion occurred to clarify the opinion. Further discussion led to the request for a second opinion.

Bell/Grand Corridor Project Discussion

Several representatives from Arizona Department of Transportation (ADOT) and Maricopa Association of Governments (MAG) presented the background of the proposed Bell/Grand corridor project as City Council pondered whether or not to move forward with it. Included in the discussion was the approximate cost of the project, the timeline of the project, safety and traffic flow concerns, economic impact and the health of the community overall if the project continues. After a lengthy discussion, followed by numerous questions, City Council decided to proceed with the project, by a 5-2 vote, which entails up to a 7-month full closure of Bell Road, from Dysart Road to West Point Parkway.

It is my intent to stay actively involved with the businesses and residents affected and to help eliminate as much disruption as possible. Economic Development staff has been asked to prepare a business assistance plan to help the businesses impacted by the future construction. Work on Bell Road is not anticipated until after spring training. For additional information, I encourage you to watch the City Council meeting online at www.surpriseaz.gov/surprise11 or on cable channel 11.

Surprise Community Outreach Program Recommendations

The Committee on Community Outreach, Partnerships and Grants received approval on the funding recommendations for the Surprise Community Outreach Program for fiscal year 2016. This year, the Committee received 14 applications totaling $117,175. The following agencies were unanimously approved for funding:

St. Vincent de Paul ($10,000), Northwest Valley Connect ($8,000), Dysart Education Foundation ($8,800), Homeless Youth Connection ($3,200), West Valley Arts Council ($5,000) and West Valley Symphony ($5,000)


Events & Meetings

Roy Villanueva Community & Recreation Complex Plaque Unveiling

Mayor Wolcott, Councilman Jim Biundo, Councilman Roland Winters and I joined Councilwoman Rachel Villanueva and her family for the Roy Villanueva Community & Recreation Complex plaque unveiling on Saturday, October 17 prior to the Surprise Fiesta Grande. More than 100 people were in attendance for this event honoring Mr. Villanueva who spent so many years diligently working for our fine city.

Councilwoman Villanueva standing by the new Roy Villanueva rec complex plaque

Roy Villanueva rec complex plaque

Surprise Fiesta Grande

The Surprise Fiesta Grande was held on Saturday, October 17. Despite the brief rainfall, the event was a success! Approximately 10,000 people attended the event as well as 30 business vendors and 10 food vendors. It is our hope the Fiesta becomes a welcome tradition for our City as it honors our heritage and celebrates our diversity. Thank you to Mark Coronado, Director of Community & Recreation Services, and his team for their hard work preparing for the event.

Surprise Police Department Promotional Ceremony

Several Council Members and I attended a Surprise Police Department Promotional Ceremony in the City Council Chamber. Those promoted were Assistant Chief Geoffrey Leggett, Commander John Heffelfinger, Lieutenant Jeremy Robertson, Lieutenant Theresa Clark, Sergeant Ian Murton, Sergeant Severin Hall and Sergeant Robert Gabrych. Congratulations to all of you and best of luck to you in your positions!

Surprise PD members being promoted: Assistant Chief Geoffrey Leggett, Commander John Heffelfinger, Lieutenant Jeremy Robertson, Lieutenant Theresa Clark, Sergeant Ian Murton, Sergeant Severin Hall and Sergeant Robert Gabrych

Surprise HOA Academy

I attended the Surprise HOA Academy on Monday, October 19. There were 47 residents in attendance. The goal of the HOA Academy is to provide expert information for West Valley HOA Board Members, management company staff and homeowners.

Surprise Regional Chamber of Commerce Monthly Breakfast

Councilman Jim Biundo and I attended the Surprise Regional Chamber of Commerce monthly breakfast meeting on Tuesday, October 20. There was a round table discussion on recommended improvements to bring more value to Chamber members. Future event ideas were also discussed.

Homeless Youth Connection Breakfast Meeting

Homeless Youth Connection (HYC) held their “Empowering Youth” breakfast on Thursday, October 22 at Tuscany Falls Golf Resort. Homeless Youth Connection offers the Empowering Youth for the Future (EYFTF) program to provide homeless youth the resources they need to stay in school and graduate. Funding for the program provides basic needs, case management, housing and life skills.

HYC serves homeless youth from 13 to 19 years of age. Youth must be free of substance abuse and are without a stable home and homeless through no fault or choice of their own. Each youth is identified by their school as homeless under the McKinney-Vento Act. The youth that are served are part of several school districts, including Dysart, in the West Valley.

Homeless Youth Connection (HYC) Empowering Youth breakfast

Valley Metro RPTA Meeting

On Thursday, October 22, I attended the Valley Metro RPTA Board meeting. There will be a slight change with the Surprise Dial-A-Ride service. Surprise Dial-A-Ride is now offering service on holidays. The holiday service will be capped to 30 one-way trips per day.

Dial-A-Ride’s regular hours of operation are Monday through Thursday, 5 am to 8 pm. Regular weekday cap limits are 140 one-way trips, and Saturdays have a cap of 30 one-way trips.


Mark Your Calendar

Preventing Medical & Tax Identity Theft

Financial consequences of medical or tax identity theft can be devastating. You can help protect yourself by getting informed at a free class. The Preventing Medical and Tax Identity Theft class will be taught by Linda Vitale, tax professional, newspaper columnist, author and educator and it will cover the reasoning for how identity theft happens and how to protect yourself.

The class will be held on Wednesday, November 4 from 10 am until 11:30 am at the Surprise City Hall, Room 150, 16000 N. Civic Center Plaza. For more information, please call Ruby Sitea at 623.222.3242.


Did You Know?

Stormwater Utility Public Meetings

Surprise will be hosting four public meetings to inform residents about the proposed Stormwater Utility and to gather input on stormwater management in the city. If adopted, a utility designated for stormwater management would enable the city to cover the costs of public health and safety concerns often caused by stormwater such as flooding, which causes polluted standing water that attracts pests, and transportation issues such as sinkholes and premature pavement loss.

Residents are encouraged to attend the public meetings to learn more. For the residential customer, the proposed rate is approximately a $2 line item added to your current monthly water/wastewater bill. The first public meeting will be held November 18 at Sierra Montana Recreation Center, 14861 N. Spring Lane from 6 until 7:30 pm. For information on additional meetings, please call 623.222.6000 or visit www.surpriseaz.gov/stormwater.


Contact Me

Office: 623.222.1325
Mobile: 623.451.3975
Email: skip.hall@surpriseaz.gov

Ask a Question